Peek sux! It doesn't work and I'm gonna 1-star it's ass!

It saddens us that Peek has so many bad reveiws at the App Store. Most of them are simply because the user can't get it to work the first time.  What makes it worse is that this is primarily an iPhone issue that has nothing to do with Peek.  We know we have thousands and thousands of happy users out there, and only if we could get them to rate us. But as always, the angry customers are most often the ones that take the time to write a review...

So...again...this is how to solve 99% of Peek's 1-star reviews...

Q: Peek sucks! It doesn't work!?

A: 50% of Peek problems are solved by simply restarting the iPhone.  The other 50% are taken care of by reinstalling Peek.

Q: How do i reinstall?

A: 

1. Press and hold the Peek icon until it starts to wiggle. Tap the 'x' on the icon and confirm its removal.

2. Download Peek from iTunes or from iPhone App Store (you won't be charged twice)

3. Enjoy Peek!

Q: Peek Starts but just keep on loading?

A: Peek needs to know where you are. You have to enable "Location Services" in your settings pane. 

Q: It still just says "loading?

A: You have to have a internet connection (Edge, 3G or Wifi) for Peek to work. Check your connection. And when you have checked it, check it again.

Now my friend...go and write a nice review on the App Store!

PEEK 2.0 Release Delayed

Sorry...we goofed.

Though we have been working extremely hard to put the finishing touches on our upcoming Peek 2.0 upgrade, there have been a few unexpected delays. Last Friday we were hoping to announce a May 12th submission of 2.0 to Apple for review and publication. Now it looks like it will be closer to the end of May. We’re very sorry to our customers for the change and we will continue to work as hard as we can to have the new version in your hands as soon as possible.  

We’re a very small company and we simply don’t have the resources to ‘throw more bodies’ at the technical challenges when they surface.  So we thought the best thing we could do is just be completely honest with you and let you know that a few things have taken longer than originally expected. We are totally committed to making this new version a massive upgrade to the current one and we don’t want to sell you short on some features just to have it out a few days earlier.  

Thank you again for all the feedback our users have provided us.   We have definitely taken your comments into consideration while creating the new version of Peek. Another big thanks for your patience.  We are doing everything we can to reward you for it.   To avoid the potential for any future confusion, we will withhold any more announcements until we actually submit Peek 2.0 to Apple.

Our sincerest thanks and apologies...
The Peek Team

PEEK 2.0 is coming soon!

Includes:

-  Full Chat Histories
-  Friends List
-  Expanded User Profiles
-  Audio Messaging
-  Optional Facebook/Twitter Integration
-  Faster Messaging & Easier Navigation… and Much More!
 
Look for a release date to be announced next week. 

PEEK is up and running again!

Go Peeksters, Go!

Sorry for the interuption. Hopefully this will not happen again.

PEEK service is down for the moment!

Hey Peeksters!

The server that hosts PEEK is currently down. The tech-people at the thec-place are doing tech-things to sort this out and we hope to be up and running in an hour or so. Sorry guys!

HAPPY BIRTHDAY TOMMY!

Tommy W., Co-Founder and Chief System Architect for PEEK is turning 3 today! I don’t know if the age is accurate but I got it off his Peek Profile – where everyone tells the truth, right?  Tommy is too busy working on Peek 2.0 to celebrate today so send him a birthday greeting if you can.  

Oddly enough, it happens to be my birthday as well. I’m Christer, Chief Blogger and Head of All Things Unimportant here at Peek. Unlike Tommy I DO get out frequently.  I’ll be celebrating all day on a beautiful beach in South America so no need to send me any birthday wishes. We at Peek believe in balance.  That’s why Tommy works and I play.

Cheers...  C

PEEK Tagged as "Staff Favorite" in US App Store

After these last 10 days, you’ll never convince me that App Store positioning doesn’t matter.  In the same day, PEEK found itself on the front of the “Staff Favorites” list in the US and the top of the “New and Noteworthy” section in Australia.  Instantly we saw sales of PEEK go up several hundred per cent in each country!  It’s clear that most iPhone/iPod users periodically check the app store and don’t go much further than the front page – and with thousands of apps out there, who can blame them?!  

We certainly understand this and are grateful to be more visible for the time being.  We are also a bit confused by the seeming randomness of the whole App Store process including who makes these decisions and why for each store.  For example, we have been the #1 paid social app in several countries but were never mentioned in their “New and Noteworthy” sections.  Now we’re there and have little idea why...but we ain’t complaining!!  

After our initial frustration in the first weeks, we realized that this process was more or less out of our control.  Instead we decided to focus on the only thing we COULD control which was to make PEEK the best Social App in the world.  We realize we have a long way to go in order to accomplish this and we have taken your comments and suggestions very seriously.  

‘FRIENDS’ LIST and better Message History – we know, we know.  We’ve heard it from all corners of the earth!  These are features we actually planned from the start but we just wanted to make sure the anonymous element of PEEK wasn’t lost in the process.   That’s why the decision was made to release the first version without it. But rest assured it will be part of Peek 2.0! We are also hard a work on many other great features.  

Uhh, let me correct that...TOMMY is very hard at work!  I’m currently on a beach in Punta del Este, Uruguay.  Hey, it’s a rough life, I know, but someone has to be the International Ambassador for PEEK!!

¡Nos Vemos!   C