Thursday, May 21, 2009

Peek sux! It doesn't work and I'm gonna 1-star it's ass!

It saddens us that Peek has so many bad reveiws at the App Store. Most of them are simply because the user can't get it to work the first time.  What makes it worse is that this is primarily an iPhone issue that has nothing to do with Peek.  We know we have thousands and thousands of happy users out there, and only if we could get them to rate us. But as always, the angry customers are most often the ones that take the time to write a review...

So...again...this is how to solve 99% of Peek's 1-star reviews...

Q: Peek sucks! It doesn't work!?

A: 50% of Peek problems are solved by simply restarting the iPhone.  The other 50% are taken care of by reinstalling Peek.

Q: How do i reinstall?

A: 

1. Press and hold the Peek icon until it starts to wiggle. Tap the 'x' on the icon and confirm its removal.

2. Download Peek from iTunes or from iPhone App Store (you won't be charged twice)

3. Enjoy Peek!

Q: Peek Starts but just keep on loading?

A: Peek needs to know where you are. You have to enable "Location Services" in your settings pane. 

Q: It still just says "loading?

A: You have to have a internet connection (Edge, 3G or Wifi) for Peek to work. Check your connection. And when you have checked it, check it again.

Now my friend...go and write a nice review on the App Store!